100% Satisfaction Guarantee!!!
“If you don’t love it, we’ll eat it.”
We want you to love your items. Misprinted, damaged or defective items may be returned for a replacement within 4 weeks. The product must be in the same condition when you receive it and must be in an unworn condition. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
WRONG ADDRESS
If you provided an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
DAMAGED ITEMS
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!
WRONG SIZE
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.
Size exchanges are offered at the customer’s expense. A new order (at customer’s expense) would need to be placed for an updated size if you choose to exchange size exchanges to your end customers.
If you’d like a different size, get in touch with us at [email protected] and we’ll let you know what your next steps are.
REFUNDS
Once we receive your item, our team will inspect the item and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer happiness team.